Computer Services Manager


This position supports, advises, and maintains, various computer operations throughout a facility, including technical support, telecommunication, computer operations, and network administration.


Primary Duties and Responsibilities

????????? Provides technical support to ensure that personal computers (hardware and software) are functioning properly.? Coordinates with the corporate staff on problems that cannot be immediately resolved.

????????? Performs necessary research on specifications and orders hardware and software inventory required to be fully functional.

????????? May monitor the facility computer operation?s budget.

????????? Maintains security administration of systems and assigns log-in and passwords for staff as necessary; ensures that users have access to appropriate menus, files, and programs that will allow them to perform their assigned duties.

????????? Assures the file allocation spaces to the database are at an appropriate level.

????????? Creates, maintains, modifies, and produces accurate and timely reports, including determining when it is appropriate to reconfigure them (rebuilds Bi-tree index, hash tables, and explicit relations).

????????? Performs system training on a regular basis to all appropriate staff personnel.

????????? Maintains daily backups on LAN and restores when required.

????????? Ensures the facility staff is trained properly on the bar code readers and specific program time and attendance reports. Maintains security, operation and maintenance of system.

????????? Generates reports and summaries requiring technical expertise on utilization, projected needs and other areas as requested by management.

????????? Performs other related marginal duties as assigned by management.

Minimum Requirements

  • Bachelor's Degree in Computer Science or related field with a minimum of five (5) years of work experience in a related role with experience in hardware and software operations.? Educational and progressive work experience may be substituted for a bachelor?s degree at management?s discretion.?

  • Ability to identify and solve computer problems and act independently with a wide variety of employees and vendors required.

  • Ability to understand and resolve technical problems independently.

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