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Service Supervisor I - CMT

Key Accountabilities

  • Maintains documented performance measures and results for best practices within the service line.
  • Supervise and Coach Equipment Operators.
  • Coordinates and assist the activities during the rigging up and down of service line equipment.
  • At the end of each job, coordinates the cleaning of equipment in preparation for the next job.
  • Manages processes and interfaces with the customer as well as other service providers to ensure job site execution is as designed.
  • Follows up with the customer regarding job site performance current good details, Assess Risk and contact Supervisor if needed.
  • Promotes and takes an active part in the Service Quality Process.
  • Plans and performs necessary calculations for the total job at the well site as needed.
  • Ensures customer satisfaction with work performed.
  • Evaluates the individual performance levels of the crews and trains crews to improve their job performance.
  • Complies with all company and client Health, Safety, and Environmental (HSE) practices and guidelines.
  • Continually emphasize safety. Participate or lead safety meetings, hazard hunts and ensures JSA s are followed
  • Complete Post Job Paperwork.
  • Periodically review the requirements established by job policy and procedure.
  • Follow established procedures and guidelines
  • Report unsafe acts, conditions or hazards immediately
  • Follow instructions given by Supervisory personnel.
  • Performs work on his/her own as well as providing assistance to others as directed.
  • Must participate in all company provided training as required by job position.
  • Performs and assumes other duties and responsibilities as may be required by immediate supervisor.
  • Adheres to Company policies and work requirements.
  • Conducts an annual review of the Position Definition and updates as required.

Required Knowledge, Skills and Abilities

  • Knowledge of and Compliance with DOT rules and regulations.
  • Knowledge of company policies, HSE standards and departmental guidelines.
  • Skills to drive Commercial A Vehicles
  • Knowledge of Lifting, Hoist, Slings.
  • Ability to work with customers to understand needs for services.
  • Ability to perform all equipment function checks in preparation for the job.
  • Ability to Perform Basic Maintenance on equipment, cement heads and miscellaneous equipment.
  • Ability to coach on the execution of a standard cement job
  • Knowledge of the operation of All Bulk Equipment, High-Pressure Iron rig up and rig down, High Pressure Mixing Pumps, Blenders and Auxiliary Equipment.
  • Knowledge of Post Job Paperwork
  • Knowledge and skills on Supervision
  • Ability to Coach employees on Blow down, Move Field Bins and Vertical Silos
  • Ability to follow the Journey Management Process.
  • Ability to understand Proposals, Job Design, Lab Reports.
  • Ability to perform Cement Job Calculations, Verify Blend Sheets and complete field job paperwork
  • Ability to read, write and speak English to the extent that they can understand verbal and written instructions as well as give verbal and written instructions in English
  • Ability to use simple mathematical calculations using whole numbers, fractions and decimals (addition, subtraction, division and multiplication) to make job-related calculations.
  • Computer skills
  • Pass the company's "Physical Functions Assessment"


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